Improving Environmental Service Delivery through “Trained Observer Rating”
In the project, a group of observers will be included and trained to use a unified system “Trained Observer Ratings” (TOR), which will monitor and evaluate the provision of two environmental services:
1. Collection, removal and treatment of municipal solid waste: evaluation of waste collection points and containers;
2. Maintenance of parks, gardens and public green spaces.
June 18, 2021
